We want to clearly understand your requirements in meeting your project objectives and we need to learn what you consider to be value.
Our Mission is to make every customer interaction a positive experience as we strive to be recognised as our clients’ preferred engineering specialist. We will achieve this by:
- Effectively listening to our customers.
- Engaging with all project stakeholders,
- Offering our customers an innovative and cost effective solution,
- Delivering complete client satisfaction.
The vision for the future of FSD has a clear focus on our customers, our people, and our markets. It is imperative that we learn more about our customers and listen very clearly to understand their requirements. By doing this, we will further understand their true meaning of value and we will continue our organic growth, underpinned with solid business partnerships.
We are investing now in our business to attract more environmentally friendly market opportunities for the future. Energy from Waste and renewable energy projects will play a leading role in the growth of FSD in the 21st century. We will continue to question the status quo in our current markets to improve our carbon footprint and reduce our impact on the planet through our business activities.
We will continue to invest in the personal professional development of our people by providing them with the opportunity to develop their skills and reach their own personal goals. We must make available the best possible training, resources and equipment required to function effectively as individuals. We will endeavour to make sure that all of our team are appropriately challenged in their activities, as well as appropriately rewarded.